Before you contact us *please read our FAQ (Frequently Asked Questions) first*. Your question(s) may have already been answered.

If your question is not listed, or if you have a suggestion or other valuable feedback, please feel free to contact us using one of the following methods:

E-mail us  E-mail

Chat with us  LiveChat In the bottom right hand corner

Call us  Phone +31 (0)40 702 0991

Please note that we can only be reached by phone or LiveChat during opening hours. However, our LiveChat will allow you to leave us a message in case our office is closed or if no one is available at that moment.

Opening hours:

All hours listed below are in Central European Time (CET), UTC: +1:00 (DST: +2:00).

Current time in Eindhoven, The Netherlands:

Monday 8:30 - 16:30
Tuesday 8:30 - 16:30
Wednesday 8:30 - 16:30
Thursday 8:30 - 16:30
Friday 8:30 - 16:30
Saturday Closed
Sunday Closed
National holidays Closed

Cooler Master Forum/Community:

If you want to talk to or discuss with fellow Cooler Master fans or if you just want to be part of our community please visit

Fanzone (also for Technical Support & RMA):

If you want to read up on the latest Cooler Master news and updates, access our knowledge base or need technical support please go to CM Fanzone, located at

Office location:

Our office is located at the following address (clicking it opens Google Maps):

Cooler Master Europe BV
Lodewijkstraat 1B
5652 AC Eindhoven
The Netherlands

K.v.K. 12039810
VAT number NL807907698B01

Please note that this address is not meant for ordering or picking up orders.